Webinar: Get more out of your Field Service with Copilot (AI)

Every day, you see how customers have ever-higher expectations, while costs keep rising and products become more complex. In this webinar you will  discover how you can turn these challenges into opportunities with the help of Copilot (AI).

Connect with customers and enhance your planning and customer experience with the latest AI tools.

Every day, customers become more demanding, while costs rise and products become increasingly complex. In this webinar, you'll learn how to turn these challenges into opportunities by using technology.

Copilot and the new Dynamics 365 Contact Center simplify customer interactions. Whether your customers call, email, or chat, you'll always be informed every step of the way. With AI by your side, you get the support you need at the right moment to respond quickly and accurately.

Additionally, Copilot ensures that your technicians are no longer left in the dark while on the road.

  • Mobile work orders are automatically summarized, allowing your team to get started right away without losing time.
  • Less administration, more time to help clients. Scheduling also becomes much simpler.
  • Copilot (AI) translates your emails and work orders into clear tasks and automatically schedules appointments. This way, you always have the right person in the right place, at the right time.

Want to know how this technology makes your work easier and boosts customer satisfaction?

Sign up and discover what Copilot can do for your Field Service.

Agenda

  • Brief introduction to 9altitudes and challenges within Field Service
  • Copilot and the Digital Contact Center: omnichannel experience for your customers
  • Mobile work orders: how Copilot supports your technicians in the field
  • Smart planning and automation: from work order to efficient action
  • Q&A

Register for this webinar

Speakers

Tim Verpoorten

Corporate GTM, Marketing & BusDev Director, 9altitudes

Sybren Mooij

Business Director CE

Watch Microsoft's intro video on Dynamics 365 Field Service