Beneficial Dynamics CRM implementation
Marius Pedersen implemented Microsoft CRM in collaboration with 9altitudes. The benefits came quickly. And the solution also has a clear business value today.
The implementation process was done very fast but still Marius Pedersen had time to rethink organizational processes.
Results
Managed around the usual CRM pitfalls
The implementation process was done very fast but still Marius Pedersen had time to rethink organizational processes.
“A good and exciting implementation. Along the way we got some great tips from Optimate in relation to education. And to implement the solution in smaller chunks”.
CRM systems do not create value in themselves. The value comes when the solution supports the processes in the organization. Marius Pedersen succeeded in identifying their actual needs. The step-by-step implementation was a good way to get the CRM solution rooted in the organization. During the implementation it was essential to bear the everyday of the sales organisation in mind.